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901.562.0151

Meet Our Team

  • Stephen Oseman

    President and Owner
    Office: 901-562-0151
    Fax: 901-767-7796
    6750 Poplar Avenue, Suite 410
    Memphis TN 38138
    Get Directions >>

    Mr. Oseman is the President and owner of OIA. Mr. Oseman graduated from the University of the South in 1971. After spending five years with the Ball Corporation, Mr. Oseman changed career directions and entered the insurance placement and services business.

    In 1985, Mr. Oseman founded OIA and has grown this agency to one of the largest in the Mid-South. OIA currently manages insurance customer premiums totaling $40 million. Mr. Oseman is licensed in almost all states and specializes in the placement of insurance on large accounts

  • Clarence Walker

    Executive Vice President
    Office: 901-762-8211 x220
    Fax: 901-767-7796
    6750 Poplar Avenue, Suite 410
    Memphis TN 38138
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    Mr. Walker serves as Executive Vice President of OIA and is responsible for OIA’s insurance servicing, policy issuance, and account relationship.

    Mr. Walker graduated from Rhodes College (formerly Southwestern) in 1976 and began his insurance career with Employers Insurance of Wausau. Mr. Walker worked for three major insurance companies before joining OIA in 1990.

    Mr. Walker has completed the requisite training to become a member of the Certified Insurance Counselor Society and the Insurance Institute of America.

  • Cindy Kraft

    President of Marketing
    Office: 901-762-8211 x211
    Fax: 901-767-7796
    6750 Poplar Avenue, Suite 410
    Memphis TN 38138
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    Ms. Kraft is the Vice President of Marketing and is responsible for the placement of all new agency business and renewals.

    Ms. Kraft began her insurance career with E.H. Crump & Company in 1975 and worked in various positions including service, marketing, and administration before joining OIA in 1985.

  • Deon Murray

    Controller
    Office: 901-762-8211 x225
    Fax: 901-767-7796
    6750 Poplar Avenue, Suite 410
    Memphis TN 38138
    Get Directions >>

    Mr. Murray is Controller of OIA and is responsible for all aspects of accounting, including financial statement reporting and cash management. He is also responsible for computer system maintenance and serves as liaison between OIA and various software and hardware vendors.

    Mr. Murray graduated from Freed-Hardeman University in 1982 with a B.S. in Accounting. He joined OIA in 1988.

  • Stephen Olier

    Vice President
    Office: 901-562-0151
    Fax: 901-767-7796
    6750 Poplar Avenue, Suite 410
    Memphis TN 38138
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  • Stephen Oseman Jr.

    Vice President
    Office: 901-762-8211 x219
    Fax: 901-767-7796
    6750 Poplar Avenue, Suite 410
    Memphis TN 38138
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    • Mr. Oseman is Vice President and responsible for New Business Development.
    • Mr. Oseman grew up in the family insurance business and graduated from Millsaps College in 1998 with a BBA. In 2001, he graduated from the University of Memphis with a Master’s in Business Administration concentrating in Marketing. Mr. Oseman has extensive experience in pricing and sales analytics. He joined OIA in his current role in 2014.
  • Shirley Luse

    Administrative Assistant - Marketing
    Office: 901-762-8211 x213
    Fax: 901-767-7796
    6750 Poplar Avenue, Suite 410
    Memphis TN 38138
    Get Directions >>
  • Valerie Tisdale

    CSR
    Office: 901-762-8211 x216
    Fax: 901-767-7796
    6750 Poplar Avenue, Suite 410
    Memphis TN 38138
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  • Laura Oseman-Province

    CSR
    Office: 901-762-8211 x223
    Fax: 901-767-7796
    6750 Poplar Avenue, Suite 410
    Memphis TN 38138
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  • Karlee Jo Wakeley

    Commercial Account Manager
    Office: 901-762-8211 x215
    Fax: 901-767-7796
    6750 Poplar Avenue, Suite 410
    Memphis TN 38138
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    • Ms. Wakeley is a Commercial Account Manager responsible for servicing, renewing and developing existing accounts.
    • Ms. Wakeley received her bachelor’s degree from Mississippi State University and began her insurance career in a small-town Farm Bureau filing room. Intrigued by policies and growing customer relationships, she decided to acquire her Property & Casualty licensure in TN, GA, MS, AR, and AL.  She gained invaluable Personal Lines experience at Crye-Leike’s insurance agency before joining OIA’s Commercial Lines team in 2017.
    • When Karlee isn’t assisting clients, she is trying new recipes with her significant other, hiking, boating, or volunteering for Special Olympics sports.
  • Glenda Farmer

    CSR
    Office: 901-762-8211 x212
    Fax: 901-767-7796
    6750 Poplar Avenue, Suite 410
    Memphis TN 38138
    Get Directions >>
  • Ivonne Trevino

    CSR
    Office: 901-762-8211 x234
    Fax: 901-767-7796
    6750 Poplar Avenue, Suite 410
    Memphis TN 38138
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  • Shirley Hudson

    Customer Service Representative
    Office: 901-762-8211 x237
    Fax: 901-767-7796
    6750 Poplar Avenue, Suite 410
    Memphis TN 38138
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  • Emily Moore

    Administrative Assistant - Accounting
    Office: 901-762-8211 x210
    Fax: 901-767-7796
    6750 Poplar Avenue, Suite 410
    Memphis TN 38138
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  • Andrew Oseman

    Administrative Assistan - Marketing
    Office: 901-762-8211 x214
    Mobile: 901-767-7796
    Fax: 901-767-7796
    6750 Poplar Avenue, Suite 410
    Memphis TN 38138
    Get Directions >>